UCL FM MSc alumni interviews

I’ve just finished a series of video interviews with graduates of UCL’s Facility and Environment Management MSc programme. Their enthusiasm for learning at this level shines through and in particular the experience of studying alongside those from other cultures and industries.

The full interviews will go up on UCL’s website later this year but you can watch a short compilation here: http://vimeo.com/108905489

For more information on the programme go to bartlett.ucl.ac.uk/iede/programmes/postgraduate/mscdiploma-facility-environment-management

Learning environments

When most investigation and communication is mediated through screens do we still need specialised spaces for learning? Or is contact and collaboration the key to successful education and research? What do work places and learning places have in common?

Learning Environments: Future-Proofing our Education Spaces, a one day event organised by the team behind Workplace Trends, explored these and many other issues last week at the new campus of Central St Martins in the Granary complex at Kings Cross.

The rather conventional lecture theatre was packed to capacity (well over 100 people attended), with architects and designers strongly represented alongside estates and facilities people from more than 30 universities and colleges.

The theme that speakers returned to again and again was the response of those commissioning and running buildings to what was called the ‘new pedagogy’.  Steve Howe, director of estates for the University of the Arts (which comprises six colleges including Central Saint Martins) described the new Learning Zone, located alongside a more traditional library, as providing for “social learning and activity-based work within an ambience that facilitates collaboration and creation”.

Central St Martins is interesting because as well as access to online resources and print material students need layout space and equipment for photography and model making. The space has to cater for concentrated, individual work alongside collaboration. The students seem to like it: “There’s space and quiet. Feels like home but with equipment. You can feed off others’ creativity and work ethic. Good for group work.”

Key to the success of such spaces appears to be a fairly relaxed management regime. The idea is to encourage a culture of student ownership, to create a facility that is “welcoming and informal in character, with few rules in place.” Mark Kelly of architects Hassell talked of “self-organising” and “user-managed” spaces.

See the article by Rachel Shaw on social learning in Learning Spaces e-journal issue 2.1

According to Kelly, the shift from a “conceptual age” to a “sharing age” coupled with mobile technology and ubiquitous networks is leading to a merging of space types  -the workplace, collaboration hubs, learning environments.

Universities are subject to the same pressures to use space efficiently as other organisations, perhaps more so. Howe said that the utilisation of traditional lecture spaces (such as the room we were sitting in) is not great. The college is looking at other spaces which can be used for both student activities and teaching.

Lecture theatre

Image courtesy of Jamtree

This point was picked up later by Wendy Sammels of Jamtree who said that new types of lecture theatre allow more collaboration between students and with lecturers (see image above). Such spaces are increasingly being used outside formally programmed sessions, increasing utilisation.

Eleanor Magennis from the University of Strathclyde shared her research into effective learning spaces. One particularly interesting development has been the Student-Centered Active Learning Environment with Upside-down Pedagogies (Scale-Up – the acronym has changed over time) initiative from Dr Robert Beichner,  a physics professor at North Carolina State University.

He has changed how students study STEM subjects  at more than 100 institutions. The Scale-Up approach uses digital technology combined with innovative teaching centred on hands-on activities and roundtable discussions. There’s a good video at http://scaleup.ncsu.edu/

If we truly are in a sharing age then learning will be an essential part of all activity and spaces will need to facilitate it. Commercial and other organisations can learn a lot from what is happening in education right now.

Books and buildings

In the age of the download, libraries are fighting for their place. Some have been reinvented as learning and resource centres. Others have closed, falling victim to changing habits and spending cuts.

“This is a digital futures campus. It is not a place you come to read books. It is a place to do real work on real-time digital platforms. You are not messing around – you are in the real world,” said Jon Corner, Director for MediacityUK at the University of Salford in an Independent feature

Leaving aside the suggestion that reading books is somehow an “unreal” activity, compared to working online, Corner’s comment encapsulates shifts in education – from physical to virtual and from “academic” to commercial.

Salford spent £22m fitting out and equipping the digital facility. As the Indy article comments: “It is a campus bristling with HD TV studios, digital media labs and post-production facilities that would put the state broadcasters of some small European nations to shame.” That technology will need to be kept up to date, at a considerable cost.

When most information can be delivered down a wire to your home or your phone, do we need specialist buildings as repositories or even conduits of knowledge and entertainment? Well, they can play an important role in community cohesion. Witness the success of Peckham Library in London and of course there are some things that cannot easily be digitised.

In the US, the debate around books and buildings is exemplified by plans for one of the country’s most distinguished institutions, the 1911 New York Public Library. If you haven’t visited it you might have seen Jake Gyllenhaal and other survivors of catastrophic climate change sheltering there in the 2004 science-fiction disaster film The Day After Tomorrow!

The NYPL is not facing Armageddon on quite that scale but the proposal to move up to 3 million books offsite has prompted complaints from academics and researchers. One report says the library is “endangering its claim to be one of the world’s pre-eminent public resources for the study of human thought.”

The proposal is part of a $300m makeover. Removing book stacks will allow British architect Norman Foster to create a new public space a quarter of a block wide by two blocks long and eight storeys high. The project is itself part of a $1.2 billion plan for the city’s library system.

For some users the plans will mean a longer wait for books which will have to be retrieved from a site across the street or a new facility in suburban New Jersey. Is this a fair trade off? Should a prime site in the centre of one of the world’s most expensive cities continue to be used as essentially a storage facility?

Computers will be a feature of the new space of course but there will also be a lending library, the first on the site in two generations. Putting computers in one place to access digitised information may eventually come to be seen as an odd decision.

Explaining the plans in an article for the Huffington Post, NYPL chief executive Anthony Marx says: “The ground under all libraries is shifting. From financial uncertainties to the challenges of guaranteeing digital access for all, the country’s largest circulating library has no choice but to change. We must also preserve our position as one of the world’s great research libraries.”

Salford’s MediaCity and the debate over the plans for the NYPL echo many other discussions about the role of place in learning and knowledge exchange. My hunch is that the advantages offered by the concentration of people and resources in a physical location will ensure that libraries (of one sort or another) will be around long after the day after tomorrow.

Building schools

The decision by the coalition government to halt the Building Schools for the Future programme has catapulted investment in infrastructure into the headlines. The impact on education but also the consequences for the construction industry – and by extension large parts of the FM sector – have been front page news.

The focus has naturally been on the 730-plus projects stopped and the slice of the £55bn cost of the 20-year BSF programme this will save the public purse. There were clearly problems with the programme, an NAO report last year found cost overruns and major delays.

However, it will be education authorities, school governors, headteachers and yes facilities managers, that will have to deal with the consequences of stopping development plans in their tracks.

It is almost certain that, where a major refurbishment or new build was planned, spending on all but essential maintenance will have been scaled back. There is likely to be a substantial backlog of maintenance, repairs and upgrades to schools across the country. A chunk of the savings will have to find its way back into prolonging the life of these buildings for a few more years.


Do better school buildings produce better students? The question of causal links between facilities and performance is no easier to answer in education than in any other sectors.

But (credit to the Guardian here) there is some research to guide us. A report from KPMG last year found that the rate of improvement in student attainment was 44% higher in PFI schools than conventional ones. Cause and effect?

From 2002 comes a study entitled “Do school facilities affect academic outcomes?” by the wonderfully named National Clearinghouse for Educational Facilities, in theUS. Not surprisingly, this concluded that spatial configurations, noise, heat, cold, light and air quality obviously bear on students’ and teachers’ ability to perform.

The dean of faculty at the UK’s Institute of Education is circumspect: “We do know that bad school buildings impact negatively on learning: what we don’t know is just how much good buildings improve the quality of learning.”

So, it’s probably three quarters commonsense to one quarter empirical research that bringing the education estate up to standard over time will improve theUK’s performance.

A session at the BIFM’s recent Members’ Day offered an insight into how this might be achieved. BIFM Award winners Kajima Community, part of the $15bn Kajima construction conglomerate, explained how they worked with teaching staff to expand the community use of schools.

Perhaps the way to get the most out of scarce resources is not to build schools but general purpose facilities which can meet a number of needs – social, health, leisure and education.

It would require different funding models and a less compartmentalised approach. It would also be a great opportunity for active FM.